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22AUS Casino
22AUS Casino

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Terms and conditions

Introduction

  1. Purpose of the Terms: These Terms and Conditions (the "Terms") govern the relationship between you (the "Player" or "User") and 22AUS Casino N.V. ("22AUS Casino", "we", "us", or "our") regarding your use of our online casino services.
  2. Acceptance of Terms: By accessing, using, or registering for an account with 22AUS Casino, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, please leave the website immediately.
  3. Age and Legal Restrictions:
    • You must be at least 18 years old (or the age of majority in your jurisdiction) to use our services.
    • Our services are intended for players located in Australia, New Zealand, Canada, Germany, Finland, Norway, and other jurisdictions where we have licensed operations.

Account Registration

  1. Eligibility: You must not be prohibited from using online gaming services under the laws of your jurisdiction.
  2. KYC and Verification Requirements:
    • We may request additional information to verify your identity and age.
    • Failure to provide necessary documents or information will result in account restrictions or closure.
  3. Responsibility for Account Security: You are responsible for maintaining the confidentiality and security of your account, including keeping your password secure.

Deposits and Withdrawals

  1. Accepted Payment Methods: We accept deposits through Visa, MasterCard, Neteller, Skrill, Bitcoin, Ethereum, USDT, and bank transfers.
  2. Minimum and Maximum Limits: The minimum deposit is AUD 20, while the maximum depends on your chosen payment method.
  3. Processing Times and Fees:
    • Deposits are processed instantly with no fees for most methods.
    • Withdrawals via bank transfer may take 1-3 business days and have a fee of AUD 10.
  4. Anti-Money Laundering Policy: We comply with international standards to prevent money laundering.

Bonuses and Promotions

  1. How Bonuses Are Credited: Bonuses are credited automatically after meeting the eligibility criteria for each promotion.
  2. Wagering Requirements: Wager your deposit plus bonus amount at least 40x before withdrawing funds, except where specified otherwise.
  3. Expiry and Abuse Clauses:
    • Welcome bonuses expire within 30 days if not used.
    • Using more than one account or collaborating with other players to abuse bonuses will result in account suspension or closure.

Gameplay and Fairness

  1. RNG Usage: We use Random Number Generators (RNGs) to ensure the fairness of our games.
  2. Game Malfunctions: If a game is not functioning properly, please contact us immediately to resolve the issue.
  3. Limits on Play and Responsible Gaming Tools:
    • We provide deposit limits, self-exclusion options, and time-outs for players who wish to limit their gameplay.

Responsible Gambling

  1. Self-Exclusion Options: You can choose to self-exclude yourself from our services for a specified period.
  2. Deposit, Wager, and Session Limits: Set your own deposit limits, wagering limits, or session times through your account settings.
  3. Help and Support Links:
    • We provide links to support organizations such as Gambling Help Online.

Prohibited Activities

  1. Bonus Abuse: Using multiple accounts, collaborating with other players, or manipulating the system to gain unfair advantages will result in penalties.
  2. Fraud, Collusion, or Manipulation: Any form of cheating or exploiting a game's mechanics is strictly prohibited and may lead to account suspension or closure.
  3. Use of Bots or Automated Systems: Using automated software or bots to play games is against our terms and will be punished.

Account Suspension and Closure

  1. Voluntary Account Closure: You can choose to close your account at any time by contacting our support team.
  2. Breach of Terms: If you breach these Terms, we may suspend or permanently close your account without notice.
  3. Inactivity and Dormant Accounts: Inactive accounts (those with no logins for 12 months) will be subject to a dormant account fee.

Privacy and Data Protection

  1. Information Collected: We collect personal data necessary for verification, payment processing, and marketing purposes.
  2. Use and Storage of Personal Data: We use your information in compliance with the General Data Protection Regulation (GDPR).
  3. GDPR Compliance: By using our services, you acknowledge our GDPR compliance.

Limitation of Liability

  1. Losses: 22AUS Casino is not liable for losses resulting from system errors, third-party actions, or any circumstances beyond our control.
  2. System Errors: If a technical issue arises during gameplay, we will resolve the issue as soon as possible.
  3. Third-Party Links: We are not responsible for the content, security, or policies of external websites linked within our services.

Amendments and Updates

  1. Right to Modify the Terms: 22AUS Casino reserves the right to modify these Terms at any time without notice.
  2. Notification of Changes: We will notify players of significant changes through our website or email notifications.

By continuing to use our services, you acknowledge that you have read, understood, and agree to be bound by these Terms.