Responsible Gambling

At 22AUS Casino, we take responsible gambling very seriously. We believe that our customers should be able to enjoy our games without any negative consequences on their lives. As a licensed online casino, we are committed to promoting safe and fair gaming practices. Our licensing authority requires us to implement measures that protect vulnerable individuals from the potential harms of problem gambling.

We understand that responsible gambling is not just about following rules; it's also about being mindful of one's behavior and taking steps to prevent excessive or problematic play. As a customer-centric brand, we want to ensure that our players are aware of the importance of responsible gaming habits.

What Is Responsible Gambling?

Responsible gambling means treating online casino games as entertainment, rather than a source of income. It's about being aware of your spending limits and not chasing losses by increasing bets. If you find yourself experiencing any of the following warning signs, it may be time to reassess your behavior:

• Increasing bet sizes to chase losses
• Gambling beyond affordable means
• Neglecting personal or professional responsibilities
• Feeling anxious or distressed about gambling

We encourage our players to be mindful of their gaming habits and take steps to prevent problem gambling.

Tools to Stay in Control

At 22AUS Casino, we offer various tools to help you stay in control:

• Deposit Limits: Set a limit on the amount you can deposit into your account.
• Wagering Limits: Restrict the amount you can bet per session or day.
• Session Time Limits: Limit the time you spend playing online casino games.
• Reality Checks: Receive reminders about your gaming activity and potential losses.
• Loss Limits: Set a limit on your cumulative net losses over a set period of time.
• Self-Exclusion Options: Temporarily or permanently exclude yourself from accessing our website or mobile app.

These tools are designed to empower you to take control of your gaming experience.

How to Request Limits or Exclusion

To request limits or exclusion, please follow these simple steps:

1. Log in to your account and navigate to the 'Account Settings' section.
2. Select the type of limit or exclusion you wish to apply (deposit, wagering, session time, etc.).
3. Enter the desired limit or duration for the restriction.
4. Confirm that you understand the implications of your chosen option.

Limits and exclusions will be applied within 24 hours of submission. If you need assistance with this process, please contact our customer support team.

Support for Problem Gambling

If you think you may have a problem with online casino games or are concerned about someone else's behavior, we encourage you to seek help. Our website and mobile app provide a range of resources to support responsible gaming practices.

Warning signs of problem gambling include:

• Chasing losses
• Borrowing money to gamble
• Lying about your gaming habits
• Neglecting other areas of life, such as work or relationships

If you experience any of these warning signs, please don't hesitate to reach out for support. You can contact:

• GamCare
• BeGambleAware
• Gambling Therapy

These organizations offer confidential advice and support to individuals struggling with problem gambling.

Protecting Minors

At 22AUS Casino, we take the protection of minors very seriously. We strictly prohibit underage gaming and implement robust age verification measures to prevent access to our website or mobile app by individuals under 18 years old.

We also recommend that parents use parental control software to monitor their child's online activity and restrict access to online casino websites if necessary.

Resources and Useful Links

Additional resources available to support responsible gaming practices include:

• GamCare
• BeGambleAware
• Gambling Therapy
• National Problem Gambling Helpline
• Online Self-Assessment Quizzes (e.g., the GamCare self-assessment tool)
• Parental control software recommendations

Please note that these resources are not exhaustive, and we encourage you to explore other support services available.